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Support

Need help with Nail AI, a purchase or your data? Email us.

support@nailaiapp.com

Include your account email and device model. Never send passwords or full payment details.

Credits & plans

Each AI preview uses 1 credit.

One-time purchase. No renewal. Credits never expire.

120 credits each month. Unused membership credits roll over up to 240. Renews monthly until cancelled. Issued credits remain available after cancellation.

Manage your subscription

On iPhone, open Settings, tap your name, then Subscriptions. Select Nail AI to manage or cancel renewal. Deleting the app does not cancel your subscription.

Support (Apple)

Delete your account or data

Use Delete Account in the app’s profile. For associated server records or privacy requests, email support. Account deletion does not cancel an App Store subscription.